How To Vote

How To Vote

Visit the profile page of the super-duper cutie you’re supporting and vote. Cost may vary.

Free
Register to get daily FREE votes.
SMS
Vote via PRSMS (only available in SA).
Purchase
Vote via Credit Card, Zapper or PayPal.
Redeem Bonus
Register to redeem FREE votes.

Why can't I enter?

This ship has already sailed. Entries are now closed. Entries for our next annual competition opens soon.

Check website for details.

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Help

Require some information about how the Super Cute competition works?

Please take some time to read the Help section below. If you still require answers to your questions please feel free to send us an email.

We do ask that you take some time to see if your question has been answered below before contacting us. Please visit the how it works page to see how the monthly Super Cute competition run.

  • How do I enter Super Cute?

    To enter Super Cute please complete the simple 2 step process.

    Step 1: Complete the entry form. Upload your child’s details, their cutest photo, and tell us what makes them so adorable.

    Step 2: Register an account. You now have access to our exciting new dashboard.

    Voila! Your child is entered into the annual competition.

    Super Cute will contact you via email and SMS on day one of the competition with instructions on how to vote and other important details. Plus keep an eye out for our Facebook updates.

  • What are the age requirements for Super Cute?

    Super Cute is open to children aged between 0 – 9 years as of 16 October 2020.

    Please read our rules before entering.

  • My child is over 9 years of age. Can I still enter?

    No. Unfortunately you can’t enter your little one in the Super Cute competition if your child is 10 years or older as of 16 October 2020.

  • What is the maximum number of entries I can enter as one entry?

    You may enter up to 4 children as one entry and all must be members of the same family (siblings). They are all required to be between the ages of 0 – 9 years.

  • Can I enter siblings as 1 entry?

    Yes, absolutely! We encourage that siblings take part as one entry rather than multiple entries. This is a voting competition after all and it’s much more cost effective to do so.

    All entrants are required to be aged between 0 and 9 years. An image with all siblings in the one photo is ideal.

    In the name field, please include the names in this format. Example: Jack and Jill

  • Can we enter the competition even if I have won before?

    If you have won any of the Top 3 prizes in 2018 and 2019 then unfortunately you can’t take part in the 2020 competition.

    In addition, no person or persons at the same residential address may win more than one prize valued at R1,000.00 or more in a 6 month period including our voters prize via any of our Competitions (Namely: Cute Baby SA, Cute Kid SA, Cute Pet SA and Cute Couple SA.)

  • What prizes are on offer?

    Super Cute is giving away R150,000 in cash prizes! The super-duper cutie-patootie with the most votes at the end of the competition gets R85,000. Second place wins R35,000, and third place receives R20,000. How will your Super-Cutie spend their loot?

    Plus, every week during the competition, one lucky voter will walk away with R2,500. Cash prizes will be paid into South African bank accounts only. Proof of your identity and the validity of your bank account are required before the release of any cash prize. Terms and Conditions apply.

  • How do I vote?

    Super Cute offers the following voting methods :

        1.) SMS 
        2.) Credit card
        3.) Zapper
        4.) PayPal
        5.) Free votes
        6.) Bonus codes

    For further information on how to vote using any of these methods please select the relevant tab.

    It is not necessary to register in order to use any of the paid for voting methods!

  • How do I vote via SMS?

    There are 3 options to vote via Premium Rate SMS Services; 

    I. Send unique voting ID to 42037 for 5 votes (Cost R2.00/ R0.40 per vote) 
    Example:     SMS sc200300 to 42037

    II. Send unique voting ID to 38636 for 40 votes (Cost R10.00/ R0.25 per vote) 
    Example:     SMS sc200300 to 38636

    III. Send unique voting ID to 42033 for 150 votes (Cost R30.00/ R0.20 per vote) 
    Example:     SMS sc200300 to 42033

    Please note: The 3 short-codes used to vote via SMS in Super Cute, i.e., 42037, 38636, and 42033 are managed by our short-code provider. 

    When you vote via 42037, 38636, and 42033, your mobile network provider will charge you accordingly, then deliver confirmation to our short-code provider. Super Cute then sends you a “thank-you” SMS confirming receipt of your votes.

    Free and bundled SMS do not apply. Errors will be billed and cannot be reversed. Do not include any extra characters, words or phrases. Please ensure you get bill payer's permission. SMS voting available subject to your mobile phone settings, contract limits and monthly limits may apply. The promoters support and encourage responsible voting.

    SMS voting is not available on FNB Connect.

  • How do I vote via Credit Card?

    There are 3 options to vote via credit card.

    Find the child you wish to vote for and navigate to their unique link. In the vote box click on Purchase Votes -> Credit Card. 

    Select which one of the following vote bundle options:

    I. R50 vote bundle option for 250 votes (Cost R50.00/ R0.20 per vote) 

    II. R250 vote bundle option for 1,250 votes (Cost R200.00/ R0.16 per vote) 

    III. R500 vote bundle option for 5,000 votes (Cost R500.00/ R0.10 per vote) 

    Credit card payments are processed securely via Peach Payments. 

    You will not receive an SMS notification for successful credit card votes. Parents are able to check and monitor all votes received via the dashboard.

  • How do I vote via Zapper?

    There are 3 options to vote via Zapper.

    Make sure you have downloaded the Zapper app to your mobile phone. Click here to download the Zapper app. You will also need to add a bank card to the app.

    Find the child you wish to vote for and navigate to their unique link. In the vote box click on Purchase Votes > Zapper 

    Select which one of the following vote bundle options:

    I. R50 vote bundle option for 250 votes (Cost R50.00/ R0.20 per vote) 

    II. R250 vote bundle option for 1,250 votes (Cost R200.00/ R0.16 per vote) 

    III. R500 vote bundle option for 5,000 votes (Cost R500.00/ R0.10 per vote) 

    You will not receive an SMS notification for successful Zapper votes. Parents are able to check and monitor all votes received via the dashboard.

  • How do I vote via PayPal?

    There are 3 options to vote via PayPal.

    Find the child  you wish to vote for and navigate to their unique link. In the vote box click on Purchase Votes > PayPal.

    Select which one of the following vote bundle options:

    I. USD3.99 vote bundle option for 250 votes (Cost USD 3.99/ USD 0.02 per vote) 

    II. USD12.99 vote bundle option for 1,250 votes (Cost USD 12.99/ USD 0.01 per vote) 

    III. USD34.99 vote bundle option for 5,000 votes (Cost USD 34.99/ USD 0.01 per vote) 

    Please note: PayPal transactions are conducted in US Dollars. We recommend you check the USD/ZAR exchange rate to ascertain what you will be charged in South African Rands (ZAR)

    You will not receive an SMS notification for successful PayPal votes. Parents are able to check and monitor all votes received via the dashboard.

  • How do I vote for free?

    To access your 10 FREE daily votes, ensure you are logged onto your Super Cute account. Select the child you wish to vote for and navigate to their unique link. In the 'Vote' box click on Free Votes. Then click on 'Vote Now'.

    10 FREE daily votes will be applied to your selected entrant. Please note that the 10 FREE daily votes expire at midnight each night. 

    Parents can also invite friends, family, and colleagues to vote daily for free. Voting is open to anyone, anywhere. They don’t have to enter the competition or even know the child to cast a vote for the child they feel is the cutest of them all. However, they will need to register first and follow the procedure described above to access their 10 FREE daily votes.

  • How do I receive & apply bonus codes?

    From time to time Super Cute sends out free bonus codes which can be applied on the Super Cute for FREE votes. 

    To redeem a bonus code:

    Register or login to the site. Select the child you wish to vote for and navigate to their unique link. In the 'Vote' box click on Redeem Bonus.

    Paste or type the bonus code (as it appears) into the box and click on Apply. Your bonus vote will be automatically assigned to the selected child.

    The bonus code votes will automatically be assigned to the participating child. Bonus codes are available for limited periods only and are based on, one per user, on a “first-come-first-serve” basis. So be quick!  

    We will send out bonus codes via our Facebook page, email or SMS.

  • Can I vote for my own child?

    Yes, you can vote as many times as you wish. However, the promoters support and encourage responsible voting. This is not a competition to see how much you can vote for your own child but rather to share your entry with others.

    The more you spread the message via friends, family and work colleagues the more votes you should receive so don’t forget to ask for votes via email and social media etc.

  • Can I see how many votes we have?

    Yes, you can! Simply register or login to see how many votes you have and who has voted for you. You are also able to download a full voting report via your dashboard.

  • I am receiving an ‘Oops entrant is not recognised’ SMS reply after voting.

    I am receiving an ‘Oops entrant is not recognised’ SMS reply after voting.

    If you have received an SMS response message from us with the following message ‘ Oops, We didn’t recognise the entrant you are voting for or you are voting incorrectly. Please refer to cutify.co.za. Errors will be billed.’ then you are voting in the incorrect format.

    I. Send unique voting ID to 42037 for 5 votes (Cost R2.00/ R0.40 per vote) 
    Example:     SMS sc200300 to 42037

    II. Send unique voting ID to 38636 for 40 votes (Cost R10.00/ R0.25 per vote) 
    Example:     SMS sc200300 to 38636

    III. Send unique voting ID to 42033 for 150 votes (Cost R30.00/ R0.20 per vote) 
    Example:     SMS sc200300 to 42033

    Some common problems that result in error messages include:

    Including a space(s) first then unique voting ID (sometimes this happens when you copy and paste);

    Including other extra characters, words or phrases.

    Using a unique voting ID that is not valid in our competition.

    It’s not obvious when viewing your mobile phone screen that you have included spaces inadvertently so please try start a whole new SMS message making sure you don’t include spaces where there shouldn’t be spaces.

  • I am not receiving an SMS response after voting via SMS

    All votes cast by SMS will receive an SMS response message from us confirming receipt and confirming the number of votes received. Please allow up to 30 minutes to receive the response message.

    All votes are updated on our website every 12 hours.

    If you have not received an SMS response message after voting it could be for the following reasons. 

    Reason 1. You are messaging to the incorrect short code. Please use either 42037 (Costs R2.00); 38636 (costs R10.00) or 42033 (costs R30.00)

    Reason 2. Your messages have not been sent. Please note some phones don’t indicate a failed message when messages are not sent. (Example: on an iPhone your sent messages will be in a speech bubble with a little tail, whilst messages not sent won’t have the little tail. This is easy not to notice). Please contact your mobile network provider for assistance.

    Reason 3. Network/phone issues. These response messages are not considered to be the highest level of importance for your mobile network, for example a one-time pin sent by your bank. Your network may be experiencing high traffic volumes at the time of voting and the response message may be held in a queue and sent later. It is possible that they get disregarded by the network. Your phone may be in an area that is not able to receive communication from cell towers at the time. 

    Reason 4. Insufficient credit.  Please ensure you have credit on your phone. Depending on your contract you may need to top up airtime (not data or SMS credits) to pay for the premium rate SMSs.

    Reason 5. Mobile network/Contract limits. If you have previously voted and received response SMS confirmations and now are not receiving these messages then it is likely that your network or contract has a limit on how many premium rate SMS’s you can send during a month. You will need to contact your mobile network provider for assistance.

    We would love to advise all voters on what the issue may be but unfortunately due to the fact there are so many networks, contracts and phones on the market we are simply unable to pinpoint what the exact issue may be.

    Your mobile network provider will be able to advise accordingly.

    SMS voting is not available on FNB Connect. 

  • My Mobile Phone failed to send the SMS

    If your mobile phone displays a failed message or indicates that the message has not been sent then please do the following:

        1. Check if you have sufficient credit if you’re on pay as you go.

        2. If you are on a contract your contract may require you to top up airtime (NOT data or SMS credits) in order to send premium rate SMS’s.

        3. Check if your handset allows for the use of short-code SMSs. You may need to change your settings.

        4. Check if there is good mobile network coverage in your area.

    If the problem persists, kindly contact your mobile network provider for assistance.

    We would love to advise all voters on what the issue may be but unfortunately due to the fact there are so many networks, contracts and phones on the market we are simply unable to pinpoint what the exact issue may be. Your mobile network provider will be able to advise accordingly. 

  • I am a FNB Connect subscriber; can I vote?

    Unfortunately, FNB Connect subscribers will not be able to vote via SMS as FNB Connect don't support premium rate SMS.

    However, you can still vote via credit card, PayPal, Zapper, free daily votes and bonus codes. And the good news is that these channels are the most cost-effective way to vote for your favourite child.

  • Why don’t I get a confirmation SMS when voting via Zapper?

    Our system doesn’t send you a confirmation SMS when voting via Zapper. 

    On your Zapper profile you will have a list of all your transactions to Cutify Media & Marketing. This is your confirmation. 

    We encourage all parents to login and check on votes received throughout the competition.

  • Why don’t I get a confirmation SMS when voting via credit card?

    Our system doesn’t send you a confirmation SMS when voting via credit card.  

    On your credit card online profile or statement, you will have a list of all your transactions to Cutify Media & Marketing. This is your confirmation. 

    We encourage all parents to register or login and check votes received throughout the competition.

  • Why don’t I get a confirmation SMS when voting via PayPal?

    Our system doesn’t send you a confirmation SMS when voting via PayPal.  

    On your PayPal profile you will have a list of all your transactions to Cutify Media & Marketing. This is your confirmation. 

    We encourage all parents to register or login and check votes received throughout the competition.

  • How do I find my child’s photo?

    To find your photo on the Super Cute website please do either of the following:

    Use the search function located on the competition page. 

    OR

    If you have logged into your dashboard, click on the 3 dots on your child's profile image, then select 'Profile'. You will be taken to your child's profile page.

  • Can I change our photo?

    You can change your photos at any time. Please login to your account to change your photos.

    Once logged in please click on your child's name under ‘my profile’. From here you will be able to upload an alternative photo.

    The photo will need to be reviewed by our team so please allow up to 24 hours for the photo to be changed. Your may need to refresh your internet browser or clear your internet cache to view the new updated photo.

    If you have already shared the unique URL on Facebook and wish to share again with the new image then you will need to visit https://developers.facebook.com/tools/debug/sharing/ Please paste the unique url here. Click on debug and then on scrape again. You will then be able to share on Facebook and the new image will appear.

  • How do I access my dashboard?

    When you first created your Super Cute account and entered your child into the competition, you would have received an account activation email with your password, which is required to access your account. Your username is the email address you used when creating your account and entering.

    Likewise, anyone who would like to vote for a child can register at any time in order to obtain 10 x free daily votes and apply any bonus codes that will be made available during the competition. Voters don't need to register to vote via any of the paid for methods (SMS, credit card, PayPal or Zapper), unless they would like to track their votes.

    If you have forgotten your password or did not receive the account activation email, please navigate to our account tab and click on Forgotten Password. Now check your email inbox (including the spam folder) for our newly sent account activation email and follow the instructions therein to access your Super Cute account.

  • How does the Cute-Vote-O-Meter work?

    During the competition we set the criteria for the Cute Vote-O-Meter™. Each level of the Cute Vote-O-Meter™ is shaded-in based on the amount of votes obtained for that level.

    For example; you may only need a vote to make it to the first level, 100 votes to reach the second level, 500 votes to reach the third level and so on (as an example). Do not expect to see a change in your meter each time you vote.

    As you progress the harder it becomes to reach the next level.

    The Cute Vote-O-Meter™ can take up to 12 hours to update. From time to time, due to system maintenance and upgrading, you may not be able to view your Cute Vote-O-Meter™.

    Having all blocks of the Cute Vote-O-Meter™ completely shaded in does not mean you are a winner or even in the Top 3. it just means that you are performing well.

    Please Note: The Cute Vote-O-Meter™ is not the deciding factor when selecting the TOP 3 winners. 

    The TOP 3 are based on the most amount of votes received during the entire competition.  

  • Why has our entry been paused?

    In order for the competition to be fair and give all children an equal opportunity to take part; children who have 100,000+ votes will be paused until the last week of the competiton (Wednesday 8th December 2020). This then gives everyone an equal opportunity to compete for the 3 main prizes during the final week of the competition. Remember this is a marathon not a sprint. Please vote responsibly.

  • How do elimination rounds work?

    There are 3 eliminations rounds held during the competition. We will let you know via email and SMS when these elimination rounds will be held.

    Voting criteria is set for each elimination round, for example, in the first elimination round we may eliminate entrants who have less than 30 votes.

    Parents are notified via email and SMS if their child has made the elimination round or not. This is usually done by 4pm on the day of the elimination. It is strongly advised not to vote on the elimination day until you have been notified if you have made it through or not.

    If you have made it through the elimination round then all votes are carried through and not returned to 0. It is entirely up to you if you wish to carry on voting or stop.

    If you have been removed from the competition after an elimination round we will remove their picture from the website on the day of the elimination. Please don’t continue to vote as votes will not be counted. We encourage you to tell those voting for you to stop too as these votes will not be counted.

  • When do you announce the winners?

    The top 3 winners of the Super Cute competition will be announced on Wednesday 6 January 2021.

    The winners announcement will be made by 4pm. The announcement is made on our website and our Facebook page.

    Winners will be contacted privately either via phone or email within 24 hours after the announcement.

  • Why not a panel of judges to decide the Super Cute winner?

    Super Cute is an annual interactive competition rather than a subjective one. We feel that a panel of judges would be subjective when deciding the winners. We prefer our competition to be fun, interactive, and entertaining.

  • Is Super Cute a scam?

    Super Cute is not a scam. Entry is free and you don’t have to vote if you don’t want to. We respect that and strive to be open, honest and fully transparent by providing access to your own voting data via a login and dashboard system. 

    We adhere to a Code of Conduct as set out by the Wireless Application Services Providers’ Association (WASPA). There is no-way to rig the competition and if we find anyone taking part is doing so in an unlawful way we will nullify their entry and ban them from the competition.

    We believe in being open, honest and transparent and present all voting data via your dashboard. We aim to resolve all voting issues timeously if it is within our control.

    Our Cute Baby competition has been running since October 2014 with Cute Kid SA launching in 2015. Cute Pet SA was launched in 2016. We launched Cute Couple SA in 2017 and Super Cute SA in 2018, both of which are annual competitions.

    You can also check out our Facebook pages for each – Cute Baby, Cute Kid, Cute Pet, Cute Couple and Super Cute.

    Please be aware of imitation competitions. Only the above competitions are run and operated by Cutify Media & Marketing.

  • Why don’t you use a Facebook voting system?

    The use of Facebook to cast votes is open to abuse and there is limited access to manage these votes fairly. 

    It’s common practice in these circumstances for people to open ‘dummy’ accounts and votes can be bought. 

    Facebook is only used as a communication tool for current and future participants.

  • How do I remove my entry from the competition?

    To remove your child from the Super Cute competition please log in to your dashboard. Click on the 3 dots on the child you wish to remove. Select 'Delete'. Your child will be removed from the competition. Please be aware the action is permanent!

    If you’re having difficulty with this contact us via our contact page.

  • My question hasn’t been answered here

    We’re sorry about that, we thought we covered everything. Please contact us and we’ll get back to you with a reply within 24 hours

  • I have login or password issues

    Once you create an account we will send an activation email along with a temporary password. Please click on the link within the email to activate your account. It is recommended to change your password to something more memorable once you have logged in.

    For security reasons you are required to click on the link within the activation email with 24 hours. If you fail to do so you will experience problems and will need to contact us to enable your account and provide a new password if necessary.

    If you have forgotten your password, please click on the 'forgot password' link and follow the instructions.